Privacy Policy

Last updated: August 2026

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from huemoto.com (the "Site"), operated by Guangzhou Miaokuyi Trading Co., Ltd. ("we", "us", "our").

1. Company Information

Guangzhou Miaokuyi Trading Co., Ltd.
Address: Room 521, G0161, No.69 Ji'an Street, Jixian Road, Yongping Street, Baiyun District, Guangzhou, China
Email: support@huemoto.com
Phone: +86-131-6979-2915

2. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

When you place an order or attempt to place an order through the Site, we collect your name, billing address, shipping address, payment information, email address and phone number. Payment card full details are not stored on our servers; payment processing is handled by authorized third-party payment service providers.

3. How We Use Your Personal Information

• To fulfill and manage your orders, including processing payments, arranging shipping and sending order confirmations.
• To communicate with you, respond to support inquiries and send order-related notifications.
• To detect fraud and reduce transaction risk.
• To improve our products, services and website performance.
• To send marketing emails only if you have explicitly subscribed. You may opt-out of marketing emails at any time by clicking the unsubscribe link in any marketing email.

4. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic and understand where our visitors come from. You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect some website functions.

5. Sharing Personal Information

We share your personal data only with service providers necessary for business operation, including payment processors, logistics carriers, shipping providers, and website technical support partners. We do not sell your personal information to third parties for advertising purposes.

6. International Data Transfer

Your data may be transferred and processed outside your country of residence, including to mainland China, where our business is located. We apply appropriate safeguards to protect your personal information in accordance with applicable data protection laws.

7. Your Data Rights

You have the right to access, correct or request deletion of your personal data held by us. You may submit your request by email to support@huemoto.com. We will respond within a reasonable period in accordance with applicable law.

8. Data Retention

We retain your order-related information for business, tax and accounting requirements for as long as required by applicable law. When your data is no longer required, we will securely delete or anonymize it.

9. Children's Privacy

The Site is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18 years old. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any revisions will be published on this page with the "Last updated" date revised. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions regarding this Privacy Policy, please contact us:
Guangzhou Miaokuyi Trading Co., Ltd.
Email: support@huemoto.com
Phone: +86-131-6979-2915
Address: Room 521, G0161, No.69 Ji'an Street, Jixian Road, Yongping Street, Baiyun District, Guangzhou, China